Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how I Love My LaTeX collects, uses, stores, and protects personal data when you use our website, application, PDF to LaTeX conversion service, payment features, and related services.

By using the service, creating an account, uploading a file, or purchasing a plan, you acknowledge that your data will be processed as described in this Privacy Policy.

1. Who we are

I Love My LaTeX provides online tools for converting PDFs, scanned mathematical documents, equation images, handwritten notes, and academic content into editable LaTeX code.

For questions about this Privacy Policy or data protection, you can contact us at:

contact@ilovemylatex.com

2. Data we collect

Account data

When you create an account, we may collect your name, email address, password-related authentication data, account status, subscription status, and account preferences.

Uploaded files and generated outputs

When you upload a document, we process the files you submit, including PDFs, scanned pages, images, mathematical content, and generated LaTeX outputs. Uploaded files may contain personal data, confidential information, academic material, copyrighted content, or other sensitive information depending on what you choose to upload.

Usage data

We may collect information about how you use the service, including pages visited, features used, conversion requests, number of processed pages, timestamps, error logs, performance logs, IP address, browser type, device information, and related technical metadata.

Payment data

If you purchase a plan, payment information is processed by our payment providers. We do not store full payment card numbers. We may store payment status, subscription plan, invoices, payment provider identifiers, and billing-related metadata.

Communications data

If you contact us, we may collect your email address, message content, support requests, and any information you choose to provide.

Cookies and similar technologies

We may use cookies or similar technologies for authentication, security, session management, analytics, and service functionality. You can control cookies through your browser settings, but some features may not work correctly without them.

3. How we use your data

To create and manage user accounts.
To process uploaded files and generate LaTeX output.
To provide, maintain, secure, and improve the service.
To manage credits, subscriptions, billing, and payments.
To prevent abuse, fraud, misuse, and security incidents.
To troubleshoot errors and improve reliability.
To communicate with users about account, support, or service issues.
To comply with legal obligations.

4. Legal bases for processing

Depending on your location and the applicable law, we may process personal data on the following legal bases:

Contract: to provide the service you requested, including account access, file conversion, subscriptions, and support.
Legitimate interests: to secure the platform, prevent abuse, improve reliability, and operate the service.
Consent: where required, for optional cookies, marketing communications, or other optional processing.
Legal obligation: where we must retain or disclose information to comply with applicable law.

5. Uploaded documents

You are responsible for the documents you upload. You should only upload files that you are legally allowed to process. Do not upload confidential, copyrighted, personal, medical, financial, identity, or sensitive documents unless you have the necessary rights, authorization, and legal basis to do so.

We process uploaded files for the purpose of providing the conversion service, generating LaTeX output, troubleshooting errors, securing the service, and preventing abuse.

6. Third-party providers

We may use third-party providers to operate the service, including hosting providers, database providers, storage providers, email providers, payment processors, analytics tools, security tools, and model or document-processing providers.

These providers may process data only as necessary to provide their services to us. Depending on your use of the service, uploaded content and technical metadata may be transmitted to third-party infrastructure or processing providers.

Payment providers may process payment and billing data according to their own privacy policies and legal obligations.

7. International transfers

Some providers may process data in countries other than your country of residence. Where required by applicable law, we use appropriate safeguards for international data transfers.

8. Data retention

We keep personal data only for as long as necessary to provide the service, maintain accounts, process payments, troubleshoot technical issues, prevent abuse, comply with legal obligations, and resolve disputes.

Uploaded files and generated outputs may be retained for a limited period to allow access, download, troubleshooting, and account management. We may retain logs and technical metadata for security and reliability purposes.

You may contact us to request deletion of your account or certain files, subject to legal, security, billing, or operational retention requirements.

9. Security

We use technical and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration, and disclosure. However, no online service can guarantee absolute security.

10. Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at:

contact@ilovemylatex.com

11. Children

The service is not intended for children under the age required by applicable law to consent to online services. If you believe that a child has provided personal data to us, please contact us.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we may notify users through the website, application, or email. The updated version will be posted on this page with a new “Last updated” date.

13. Contact

If you have questions about this Privacy Policy or how your data is handled, contact us at:

contact@ilovemylatex.com